Vanuatu emergency numbers

Should you have an emergency during your stay the following information may assist………

Vanuatu finally implemented emergency service short code telephone numbers on the TVL and Digicel telephone networks.

If you are calling emergency services from a local mobile the numbers are below.
If you are calling from an international mobile you will need to dial the International code (0011) + Country code (678) then the emergency service you require for example You require an Ambulance, you would dial 001167822100

Please familiarise yourself with these numbers and put them in your phone while on vacation, you never know when an emergency may arise.
Being prepared could make a huge difference when you are away from home.

000 Vila Central Hospital Emergency/Ambulance Service;

111 Police;

112 Vila Central Hospital Emergency/Ambulance Service;

113 Fire Brigade;.

114 Ports & Harbour (Maritime);

115 Pro-Medical Ambulance;

911 Vila Central Hospital Emergency/Ambulance Service.

POLICE: (678) 22222

AMBULANCE: (678) 22100

FIRE: (678) 22333

The Medical Center – +678 22826

Emergency & Specialist medical Center – +678 22219

Pro Medical Vanuatu (Emergency Paramedics) – +67825566

Vanuatu Medical Laboratory – +678 7774111 (Blood Analysis)

Tassiriki Health center – +678 2311


Australians can register their details online at before departure, alternatively whilst in Vanuatu it’s always handy to know help is close by. The following details may assist you..

Australian High Commission, Port Vila: +678 22777.

Australian High Commission
Winston Churchill Avenue
P.O. BOX 111
Port Vila
Republic of Vanuatu

General enquiries:

Opening Hours: Monday to Friday, 8am – 4:30pm

Phone: +678 22777

Fax: +678 23948

Consular services

Phone: +678 2777 (follow the prompts to be automatically diverted to the CEC)

24-hour consular emergency helpline

Phone: +61 2 6261 3305 (direct International call)

SMS: +61 421 269 080


Phone: +678 2777 (follow the prompts )

Australia Toll Free number: 131 232

New Zealand High commission
La Casa D’Andrea E Luciano
Rue Pierre Lamy
Port Vila, Shefa Province

Postal address:
New Zealand High Commission
PO Box 161
Port Vila
Tel | +678 22 933
Fax | +678 22 518
Email |
Office hours | Mon-Fri 0730-1200, and 1300-1600

United States Embassy, Port Moresby, Papua New Guinea (also responsible for Vanuatu): +675 321 1455.

British High Commission, Suva, Fiji (also responsible for Vanuatu): +679 322 9100.

Canadian High Commission, Canberra, Australia (also responsible for Vanuatu): +61 (0)2 6270 4000.

South African High Commission, Canberra, Australia (also responsible for Vanuatu): +61 (0)2 6272 7300.

If you require medical treatment during your stay, it is expected you will pay in cash even if you have medical insurance.

For serious health issues you can be evacuated to Australia or New Zealand. There is a service in Vanuatu staffed by Australian and New Zealand medical staff. More details are found at