Should you have an emergency during your stay the following information may assist………
Vanuatu finally implemented emergency service short code telephone numbers on the TVL and Digicel telephone networks.
If you are calling emergency services from a local mobile the numbers are below.
If you are calling from an international mobile you will need to dial the International code (0011) + Country code (678) then the emergency service you require for example You require an Ambulance, you would dial 001167822100
Please familiarise yourself with these numbers and put them in your phone while on vacation, you never know when an emergency may arise.
Being prepared could make a huge difference when you are away from home.
000 Vila Central Hospital Emergency/Ambulance Service;
112 Vila Central Hospital Emergency/Ambulance Service;
113 Fire Brigade;.
114 Ports & Harbour (Maritime);
115 Pro-Medical Ambulance;
911 Vila Central Hospital Emergency/Ambulance Service.
POLICE: (678) 22222
AMBULANCE: (678) 22100
FIRE: (678) 22333
The Medical Center – +678 22826
Emergency & Specialist medical Center – +678 22219
Pro Medical Vanuatu (Emergency Paramedics) – +67825566
Vanuatu Medical Laboratory – +678 7774111 (Blood Analysis)
Tassiriki Health center – +678 2311
FOREIGN EMBASSIES IN VANUATU:
Australians can register their details online at http://www.vanuatu.highcommission.gov.au before departure, alternatively whilst in Vanuatu it’s always handy to know help is close by. The following details may assist you..
Australian High Commission, Port Vila: +678 22777.
Australian High Commission
Winston Churchill Avenue
P.O. BOX 111
Republic of Vanuatu
General enquiries: email@example.com
Opening Hours: Monday to Friday, 8am – 4:30pm
Phone: +678 22777
Fax: +678 23948
Phone: +678 2777 (follow the prompts to be automatically diverted to the CEC)
24-hour consular emergency helpline
Phone: +61 2 6261 3305 (direct International call)
SMS: +61 421 269 080
Phone: +678 2777 (follow the prompts )
Australia Toll Free number: 131 232
New Zealand High commission
La Casa D’Andrea E Luciano
Rue Pierre Lamy
Port Vila, Shefa Province
New Zealand High Commission
PO Box 161
Tel | +678 22 933
Fax | +678 22 518
Email | firstname.lastname@example.org
Office hours | Mon-Fri 0730-1200, and 1300-1600
United States Embassy, Port Moresby, Papua New Guinea (also responsible for Vanuatu): +675 321 1455.
British High Commission, Suva, Fiji (also responsible for Vanuatu): +679 322 9100.
Canadian High Commission, Canberra, Australia (also responsible for Vanuatu): +61 (0)2 6270 4000.
South African High Commission, Canberra, Australia (also responsible for Vanuatu): +61 (0)2 6272 7300.
If you require medical treatment during your stay, it is expected you will pay in cash even if you have medical insurance.
For serious health issues you can be evacuated to Australia or New Zealand. There is a service in Vanuatu staffed by Australian and New Zealand medical staff. More details are found at www.promedical.com.vu